BONEARROW JEWELLERY

Shipping & Returns


Some of our jewellery is in stock and ready to ship out, but as each piece is made by hand, some items can take 1-2 weeks to ship. Please bear this in mind when you place your order and let us know if you need your item sooner. 

We are happy to exchange Bonearrow rings for a different size or adjust it for you if it doesn't fit perfectly. If you aren't sure of your ring size you can order one of our Ring Sizers to check before you order. If you don't see the size you want listed, please send a message via the contact form or email hi@bonearrow.com and we will be happy to custom make a size for you if possible.

SHIPPING
All orders are tracked and insured and sent by Royal Mail. 
All our jewellery is sent out boxed in recycled and reclyable packaging.


UK Shipping is £4
UK orders over £60 are FREE

INTERNATIONAL Shipping (tracked) is £10
INTERNATIONAL orders over £100 are FREE


RETURNS
We hope that you love your Bonearrow jewellery and we want you to wear it every day! ​As Bonearrow rings are made by hand in our workshop and not in a factory, each piece is unique and as individual as you are, with it's own character and 'flaws' which we think only makes it more beautiful. However, if you have any problems with a Bonearrow jewel you have bought please email us at hi@bonearrow.com and we will happily repair or replace it. 

Any jewellery that has been darkened or oxidised will wear over time to a brighter silver. If your silver becomes tarnished over time it can be cleaned with a silver polishing cloth. Though the best way to keep silver from tarnishing is to wear it!

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