Product information
At Bonearrow we believe in treading lightly as we go. This means that we try to use materials and processes that are as environmentally and ecologically sound as we can.
Silver
Most of the silver we use is recycled, meaning it has been melted down from scrap silver to be made into new jewellery.
Gold
We use mostly recycled gold wherever possible, and try to ensure that any other gold we use is fair-trade.
Stones
We buy our stones from various suppliers, all of whom we trust. Each of our suppliers have assured us that they buy their stones from people who are paid fairly.
Diamonds
Most of the diamonds I buy are fully traceable from a trusted supplier and originate from an award-winning mine in Botswana with no question of exploitation of labour. The Jwaneng mine (which means 'a place of small stones') is 50% owned by Botswana's government so profits are reinvested back into the infrastructure of the country. When other suppliers are used and I cannot guarantee the traceability of their diamonds, I ensure they are kimberly process certified. You can read more about diamonds here https://www.diamondfacts.org/
I am happy to exchange Bonearrow rings for a different size or adjust it for you if it doesn't fit perfectly. If you aren't sure of your ring size you can order a Ring Sizers to check before you order. If you don't see the size you want listed, or need a half size, please send me a message via the contact form or email hi@bonearrow.com, I'm always happy to custom make a size for you if possible.
SHIPPING
All orders are sent by Royal Mail. Shipping choses are either 24 hour tracked, which is not insured and at your own risk, or, Special Delivery which is insured. International shipping is all tracked and insured.
All jewellery is sent out boxed in recycled and recyclable packaging with no plastic in as few boxes as possible. Please email at hi@bonearrow.com if you'd like separate boxes.
RETURNS
I hope that you love your Bonearrow jewellery and I want you to wear it every day!
NOTE: Any jewellery that has been darkened or oxidised will wear over time to a brighter silver. If your silver becomes tarnished over time it can be cleaned with a silver polishing cloth. Though the best way to keep silver from tarnishing is to wear it!
Not everyone knows their ring size, and it can be really hard if you're buying a ring as a gift for someone else. And if you're buy-in gan engagement ring and don't know what size you need it can be daunting. But never fear, I'm here to help. I've got some handy hints to find out your ring size, and perhaps even more useful, sneaky ways to find out some else's!
How do I know my ring size?
Unlike earrings or necklaces where generally one size fits all, rings come in lots different sizes to accommodate lots of different finger sizes. Here at Bonearrow, I make most rings to order, in whatever size you are, so if you have tiny fingers or larger fingers (or 'sausage fingers' as lots of people say about theirs!) you can still find a ring that will fit you perfectly. There really is no such thing as a normal finger size! That's why I make rings in every size, no one is left out, even if you usually struggle to find rings that fit.
What if I only know my ring size in numbers?
In the UK we use letters as finger sizes that go from A to Z. After Z they are numbered Z1, Z2 etc.
American ring sizes are numbers from 3 to 14 ish, Canada is the same, whereas European sizes are also numbers, but go from 38 to 70+. Pandora ring sizes are based on European sizing.
What if I don't know what size I am at all?
But, what if I need to find out someone else's ring size, you know, on the sly?!
1) The easiest way is to borrow a ring they already have that fits, take it to a jewellers and they will tell you the size.
2) Get my ring size cheat sheet and use an existing ring of there to check the size. This way isn't quite as foolproof as number one, but if you can't get to a jewellers this is your next best option. Just send me an email at ringsizes@bonearrow.com and I'll send you the free PDF.
5) Buy one of our aforementioned Ring Sizers and covertly put it on their finger while they're sleeping. Hmm, on second thoughts, you're better off with any of the above.